The Zoological Society of the Palm Beaches, Inc. (d/b/a Palm Beach Zoo) and Your Privacy

Here at the Palm Beach Zoo, we respect your right to privacy and we understand that users of the Palm Beach Zoo Website need to be in control of their personal information at all times. "Personal information" includes, but is not limited to, name, address, telephone number, e-mail address and credit card information. The Palm Beach Zoo does not sell, rent, swap or otherwise disclose any of this information. The Palm Beach Zoo adopted this Privacy Policy to inform users of the internet site how the site does collect, store and use personal information submitted via the site.

  1. Collection of Information - Certain applications on the Palm Beach Zoo Website may require users to register or to provide personal information in order to make a commerce transaction, to enter a contest, or to subscribe to a newsletter. Such personal information is not shared or sold to third parties. To better understand the needs of our Website users, we may also request demographic information. Entry of demographic information is optional and if you choose not to enter such information, you can successfully use these applications. If we request demographic information, we will not share information about you as an individual with any other entity. If we do share demographic information with third parties, we will give them aggregate information only.
  2. Mailing Lists - If you provide your e-mail address the Palm Beach Zoo may contact you periodically with special offers, updated information and new services. Any e-mails sent to you by the Palm Beach Zoo offer you the option to be removed from the e-mail mailing list. Selected applications on our Website allow visitors to subscribe to our e-newsletter by providing their names and addresses to the Palm Beach Zoo. If you provide the Palm Beach Zoo with your mailing address or telephone number, the Palm Beach Zoo, in addition to providing you with the Palm Beach Zoo newsletter, may also use this information to alert you to updated information and new services as well as contact you regarding the renewal of any services such as annual memberships. If you wish to be removed from the mailing list, you may do so by contacting the Palm Beach Zoo directly at anytime. (See the 'Contact Us' section below).
  3. Information to Third Parties - The Palm Beach Zoo may occasionally present a special contest or promotion on its Website that is sponsored by another company. To qualify for entry, we may ask you to provide personal information. If we plan to share that information with the sponsor(s), we will provide a statement to that effect.
  4. Financial Information - The Palm Beach Zoo will protect any personal financial information that you share with us. If you make a purchase on-line, we will use your credit card number only to process your payment and will not use it for marketing purposes. For reasons of security, credit card information is not stored on our Web Server. We will retain order information for our records, but this information is never shared with third parties.
  5. Links - Our site includes links to other Websites whose privacy policies we do not control. Once you leave our Website (you can check where you are by checking the URL in the location bar on your browser), use of any information you provide is governed by the privacy policy of the operator of the site you are visiting. That policy may differ from ours. If you cannot find the privacy policy of any of these sites via a link from the site's homepage, you should contact the site directly for more information. The Palm Beach Zoo is not responsible for the privacy practices or the content of such Websites.
  6. Cookies - Certain applications on the Palm Beach Zoo Website invoke a standard feature found in browser software, called a "cookie." We use cookies only to track the progress of e-commerce transactions and to allow site users to move from one page to the next without having to re-enter personal order information. We do not use cookies to track user sessions, and we do not use or share information transferred through cookies with third parties for marketing or other purposes.
  7. Children - We do not solicit personal information from children.
  8. Contact Us/How to Update Your Personal Information - You can help the Palm Beach Zoo maintain the accuracy of your personal information by notifying us when you change your address, title, phone number, or e-mail address. If at any time you wish to update your information or stop receiving communications from the Palm Beach Zoo, notify us by fax, e-mail or postal mail at:

        Palm Beach Zoo
        Marketing Department
        1301 Summit Boulevard
        West Palm Beach, Florida 33405
        Fax: (561) 585-6085

Please include your old and new contact information so that we can make the appropriate corrections.

The Palm Beach Zoo would like to receive your comments and any questions about this policy. Please address comments or questions regarding the Palm Beach Zoo's privacy practices to us at the address listed above. The Palm Beach Zoo may occasionally update this policy. Notice of revisions will be posted here.

Updated: June 18, 2012

Contact Us

Palm Beach Zoo

1301 Summit Boulevard
West Palm Beach, Florida 33405-3035
(561) 547-9453

Support for the Palm Beach Zoo is provided by:

Sponsored in part by the State of Florida, Department of State, Division of Cultural Affairs and the Florida Council on Arts and Culture.